5GIR Technology Enabled Care: Evelyn’s story

Evelyn Carter, aged 90, was receiving three daily care calls of 30 minutes each (one carer per call). She lives with her son, who provides additional support outside of the care package. Evelyn has a diagnosis of hypertension and a history of a hip replacement. Due to her age and limited mobility, she requires assistance with personal hygiene tasks such as washing, dressing and continence care.
Care logs revealed that minimal tasks were being completed during the lunchtime care call. This prompted an evaluation of whether technologyenabled care (TEC) could support a reduction in the existing care plan by removing the 30-minute lunchtime visit. With Evelyn and her family’s consent, this transition to TEC was explored.

Technology Implemented

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Key Considerations by Referrer

The referrer reviewed Evelyn’s care plan and determined that the Video Carephone with falls button could replace the lunchtime care call, which had become unnecessary.

The Digital Bed Mat was selected to enhance Evelyn’s safety by providing real-time alerts for unusual bed activity, such as prolonged absence at night.

Evelyn Carter

Referrer's perspective

“ This was about finding the right balance between maintaining Evelyn's independence and ensuring her safety. By integrating TEC into her care plan, we not only reduced costs but also improved her quality of life, demonstrating how innovative solutions can make a real difference. ”

If you’d like to refer a client to the WM5G programme or learn more about technology-enabled care, please contact:

Bryoney Cook: bryoney.cook@birmingham.gov.uk
Mariam Rehman: mariam.rehman@birmingham.gov.uk

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