Evelyn Carter, aged 90, was receiving three daily
care calls of 30 minutes each (one carer per call).
She lives with her son, who provides additional
support outside of the care package. Evelyn has
a diagnosis of hypertension and a history of a
hip replacement. Due to her age and limited
mobility, she requires assistance with personal
hygiene tasks such as washing, dressing and
continence care.
Care logs revealed that minimal tasks were being
completed during the lunchtime care call. This
prompted an evaluation of whether technologyenabled care (TEC) could support a reduction in
the existing care plan by removing the 30-minute
lunchtime visit. With Evelyn and her family’s
consent, this transition to TEC was explored.
Technology Implemented
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Key Considerations by Referrer
The referrer reviewed Evelyn’s
care plan and determined that
the Video Carephone with falls
button could replace the
lunchtime care call, which
had become unnecessary.
The Digital Bed Mat was selected
to enhance Evelyn’s safety by
providing real-time alerts for
unusual bed activity, such as
prolonged absence at night.
Referrer's perspective
“ This was about finding the right balance between maintaining Evelyn's independence and ensuring her safety. By integrating TEC into her care plan, we not only reduced costs but also improved her quality of life, demonstrating how innovative solutions can make a real difference. ”